offers 7 days hassle-free return policy, we won’t entertain your claim once 7 days return policy period gone past.

In order to claim 7 days return policy, you need to keep certain factors in mind.

A. Product must be unused

B. Product must be neat and clean in condition

C. Product must be in original packing (same rapper/box).

To claim 7 days return policy, we do require a receipt or proof of purchase

1. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

2. Any item that is returned after 7 days from the delivery date.

Refunds (if applicable)

At receipt of the returned product, we do check it properly and let the customers know about the approval or rejection of return claim by email, message or whatsapp.

Honored Claim

If your returned claim is honored, we will process it, and a credit will automatically be applied to your credit card, bank account transfer, easypaisa/mobicash or other method of payment if any, within 24-48 hours time.

Delay in refunds (if any)

If your claim is honored and you didn’t get notified of the refunds, then do the following steps before approaching to us:

1. Check your bank account statement.

2. Contact helpline of your credit card provider / bank.

3. Check your phone messages regarding any message / intimation from easypaisa/mobicash regarding receipt of funds.

If you have done the said steps and still you have not received the refund, please let us know at

Refund Criteria for Sale Items

Customers can claim only regular priced items only. Unfortunately we do not honor sale priced items return claims.

By phone: +923003978849

business hours Monday – Saturday from 9am to 5pm

By e-mail:

Address: Technocity mall 1st floor Showroom no fa-32 karachi . 

If you have questions about privacy policy or have comments on how we can improve the Bagstore shopping experience, please use our contact form. We appreciate hearing from you.