Yes, your payment is 100% secure. If you have any issue you can directly reach us. For local customers, cash on delivery works great as you pay only when you receive the item.
BASED IN KARACHI
Our business model is online worldwide and hence we do not have any retail display stores in Karachi. In UK, we have 2 display stores for B2B clients only one in Newcastle Upon Tyne and the second at Derby Street, Manchester.
In Pakistan, we sell online only.
Yes you can. Call us at 03-111-608-111 between 11 am to 8 pm to book your order.
Unfortunately, it is not possible to apply the discount after you have placed your order. Please check that the discount has been applied before you click ” submit order ”.
If you need to modify or cancel your order, please contact us right away. We cannot cancel an order once it has shipped from the warehouse. However, last-minute changes to unshipped orders are possible. We ship all orders by 2 pm on each working day.
If we are unable to make the changes before the order is processed and shipped, you may need to return the item. Please review our return policy for details. Please ensure you review all your details before you complete the checkout process.
All orders if placed successfully on the website are final and 99.9 percent of the times there are no issues.
However, goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. Moreover, at times, the ordered item may have been damaged during the import from UK and hence cannot be sold. If your ordered item becomes out of stock or there is any other issue, we will let you know as soon as possible and you will not be charged.
If the merchandise that you received is damaged or wrong, you have 48 hours from the receipt of your package to notify us. Please contact us immediately at Bagstore.email@example.com or 03-111-608-111to discuss your damaged merchandise so we can assist you.
Any damage brought to our notice after 48 working hours will not be accepted.
SHIPPING AND RETURNS
We dispatch all received orders at 2 pm on each working day.
Customers in Karachi can expect their order within 2 working days from the date of ordering. Customers outside Karachi can expect the delivery in 3-4 working days.
If you need a delivery urgently, kindly contact us via phone call on on Facebook/Instagram so we can share urgent delivery options. Urgent deliveries are sent via TCS overnight delivery service and are charged additional Rs. 250 – Rs. 350
Rs. 150 for Karachi and Rs. 250 outside Karachi. Shipping is free on orders above Rs. 5000.
If your order total is above Rs. 5000, kindly make sure to select “Free Shipping” at the checkout to avail this option.